Forum - Tips & Tricks - flashpage - Messages http://www.muvizu.com/Forum/topic335-flashpage.aspx Forum - Tips & Tricks - flashpage - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Thu, 12 Aug 2010 16:31:03 GMT Thu, 12 Aug 2010 16:31:03 GMT http://www.muvizu.com/Forum/topic335-flashpage.aspx Message from glasgowjim Jimbo1 wrote:
Help please, new user today and cant get passed programme set up. Keeps reporting" please refer to DXError.log and DirectX.log in your windows folder"I have tried loading DX files direct from Microsoft and this loads and looks fine but it will not clear this dialog box when I try to run install again.Any ideas. I'm Windows 7


Hi Jimbo, sorry you are having trouble with Muvizu.

From what you are saying it sounds like the Muvizu Direct X install is failing - if you Deselect Direct X on the "Additional Components" screen you might be able to get Muvizu to install properly.

Please let me know how you get on,
-Jim]]> Thu, 12 Aug 2010 16:31:03 GMT http://www.muvizu.com/Forum/topic335-flashpage.aspx Message from Jimbo1 glasgowjim wrote:
Hi mervynprince,

Sorry you are having trouble with Muvizu - most people who have had problems getting Muvizu to start have been able to fix it by updating their Direct X 9 files at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

Even if you have Direct X 10 or 11 the Direct X 9 files still need to be updated as the DX 8, 9, 10 and 11 files are all independent of each other.

If that doesn't work please let us know.

Take care,
-Jim
]]> Thu, 12 Aug 2010 14:37:12 GMT http://www.muvizu.com/Forum/topic335-flashpage.aspx Message from glasgowjim
Sorry you are having trouble with Muvizu - most people who have had problems getting Muvizu to start have been able to fix it by updating their Direct X 9 files at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

Even if you have Direct X 10 or 11 the Direct X 9 files still need to be updated as the DX 8, 9, 10 and 11 files are all independent of each other.

If that doesn't work please let us know.

Take care,
-Jim]]> Wed, 11 Aug 2010 14:23:35 GMT http://www.muvizu.com/Forum/topic335-flashpage.aspx Message from mervynprince Wed, 11 Aug 2010 13:49:53 GMT