Forum - How Do I ...? - Lights shining shapes - Messages http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Forum - How Do I ...? - Lights shining shapes - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Sun, 06 Feb 2011 11:16:13 GMT Sun, 06 Feb 2011 11:16:13 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling Thanks again

Pete]]> Sun, 06 Feb 2011 11:16:13 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
One of the devs discovered something unusual in one of your models (but I am not sure which one :/ ) could you please try opening up the .ASE files with a text editor and looking for this entry (it's right at the top) - it's the bit in red that might be causing the problems:

Source *3DSMAX_ASCIIEXPORT
*COMMENT "HardPCM'S ASE output, Using HSKP2UNR.rb Plugin for Sketchup "
*MATERIAL_LIST {
*MATERIAL_COUNT 1
*MATERIAL 0 {
*MATERIAL_NAME "HSKP2UNR_Tex"
*MATERIAL_CLASS "Multi/Sub-Object"
*NUMSUBMTLS 13
*SUBMATERIAL 0 {
*MATERIAL_NAME "Engine.DefaultTexture"
*MATERIAL_CLASS "Standard"
*MAP_DIFFUSE {
*MAP_CLASS "Bitmap"
*BITMAP "C:\ut3\toto.bmp"
*UVW_U_OFFSET 0.0
*UVW_V_OFFSET 0.0
*UVW_U_TILING 1.0
*UVW_V_TILING 1.0


Once you have found the model it's in could you please try importing it to a blank set, saving it and seeing if it can load?

If it kills the blank set that means we know what model is causing it - if it does could you please try changing the red entry to:

*MATERIAL_NAME "<DarkRed>"

Then import it into another blank set? That should hopefully fix things (with the exception of the low memory issue :/ )

They are seeing if it's going to be possible to salvage the set, but this would allow you to use the model in the mean time.
Take care,
-Jim.
edited by glasgowjim on 04/02/2011]]> Fri, 04 Feb 2011 12:14:59 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling glasgowjim wrote:
Hi again Pete,

I didn't realise that it was happening before it hit 2GB - do you remember what it was using when it came up?


I believe it was just under or just over 1GB.

glasgowjim wrote:

I also wasn't sure if you knew that Muvizu was only 32-bit and that a 64 bit version was in the works so I thought it would be best to put it simply so more people could understand it - I didn't mean to imply that you didn't understand the differences between 32 and 64 bit software


No problem - you should see some of the support questions I get! - didn't mean to sound ungrateful!

glasgowjim wrote:

This is something that we will be keeping an eye on as we are testing the upgraded version of the engine - especially when we get our hands on the 64-bit version.


I and I am sure everyone is looking forward to that...]]> Wed, 02 Feb 2011 15:37:44 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
I didn't realise that it was happening before it hit 2GB - do you remember what it was using when it came up?

I also wasn't sure if you knew that Muvizu was only 32-bit and that a 64 bit version was in the works so I thought it would be best to put it simply so more people could understand it - I didn't mean to imply that you didn't understand the differences between 32 and 64 bit software

This is something that we will be keeping an eye on as we are testing the upgraded version of the engine - especially when we get our hands on the 64-bit version.

Take care,
-Jim.
edited by glasgowjim on 02/02/2011]]> Wed, 02 Feb 2011 15:12:41 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling glasgowjim wrote:
Hi Pete,

At present Muvizu is only a 32-bit application and as such can only use 2GB of RAM - one of the things that the devs are working on is a 64-bit version that will be able to use the rest. Having the extra RAM is still beneficial as it allows background programmes (and even Windows) to run more easily along with Muvizu.

Take care,
-Jim.


I understand that Jim (I have worked in software for over 12 years) - however the error was happening before 2GB was being used..I am sure you agree that 32 bit applications should work fine on 64 bit machines even with so much RAM...incidentally the crash happened on a Win 7 32 bit with 2GB machine as well...hence the reason I thought i would let you know ]]> Wed, 02 Feb 2011 14:29:42 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
At present Muvizu is only a 32-bit application and as such can only use 2GB of RAM - one of the things that the devs are working on is a 64-bit version that will be able to use the rest. Having the extra RAM is still beneficial as it allows background programmes (and even Windows) to run more easily along with Muvizu.

Take care,
-Jim.]]> Wed, 02 Feb 2011 10:08:25 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling Emily wrote:
Is there no way that you can reduce the size of you set?


I have scaled the set to smaller and it seems to have worked - although I would prefer it if it was bigger, I will just have to get used to the idea of perspective!

Thanks

Pete]]> Wed, 02 Feb 2011 09:23:41 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling


This is despite my system having 8GB RAM

]]> Tue, 01 Feb 2011 21:05:24 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling
That is good news - I work in tech support for a software company myself so I like to think I understand how these things work and I do understand how important it is to provide as much information as possible!

I am going to try to look at rebuilding the set again tonight to see if I can pinpoint when it starts to suffer!
Cheers
Pete
edited by Quoling on 31/01/2011]]> Mon, 31 Jan 2011 15:04:11 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
I downloaded your set and gave it a try on my machine as well, with the same result, so at least you know that your PC isn't the cause .

Hopefully the devs will be able to get to the bottom of it.

Take it easy,
-Jim.]]> Mon, 31 Jan 2011 14:54:02 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling glasgowjim wrote:
Hi again Pete,

That's pretty odd - an e-mail with no files should appear on our system almost immediately. I will create an entry for it and fire it off to Neil.

Take care,
-Jim.


Hi Jim,

No worries - I just tried on my machine (also with 8GB RAM ) here with the changes you recommended and had the same problem

Hope that helps!

Thanks

Pete]]> Mon, 31 Jan 2011 14:52:00 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
That's pretty odd - an e-mail with no files should appear on our system almost immediately. I will create an entry for it and fire it off to Neil.

Take care,
-Jim.]]> Mon, 31 Jan 2011 14:36:41 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling glasgowjim wrote:
Hi Pete,

We are currently waiting on your e-mail coming through - e-mails to bugs@muvizu.com come through our bug tracking software which can take a while to process larger files.

There are built-in limits to the percentage of memory that Muvizu is allowed to use, the default is 80%, so you might want to try increasing that to 90% to see if it allows you to open your set.

What you need to do is:

1. Go to C:\Program Files\Muvizu\MuvizuGame\Config (or C:\Program Files (x86)\Muvizu\MuvizuGame\Config on a 64-bit system).
2. Open the file "MuvizuGame.ini" (You might want to save a copy of it at this point in case things go wrong)
3. Search for m_memoryLimitFraction (use the search function as it's quicker)
4. Change the two values to the following:

m_memoryLimitFraction=0.90
m_memoryExtremeLimitFraction=0.95

5. Save the file
6. Go back to the directory and right-click on MuvizuGame.ini and go to properties
7. Set it to "Read Only" and click "Apply"
8. Close the file and try to load your set

Hopefully the extra memory will allow you to open up your set - I wouldn't recommend keeping Muvizu like this though as changing these values can affect the overall stability of the application.

If you do try this please let me know how you get on.

Take care,
-Jim.


Hi Jim,

I sent the email to bugs@muvizu.com on Sunday morning - subject: GPF when opening stage (I meant set of course Brick Wall ) with no files attached - there is a link to the file to download from my website http://www.quoling.com/Muvizu/Queen_stage.zip - as the file was too big to send through..

I will try the steps later tonight.

Thanks

Pete
edited by Quoling on 31/01/2011
edited by Quoling on 31/01/2011
edited by Quoling on 31/01/2011]]> Mon, 31 Jan 2011 14:24:47 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from glasgowjim
We are currently waiting on your e-mail coming through - e-mails to bugs@muvizu.com come through our bug tracking software which can take a while to process larger files.

There are built-in limits to the percentage of memory that Muvizu is allowed to use, the default is 80%, so you might want to try increasing that to 90% to see if it allows you to open your set.

What you need to do is:

1. Go to C:\Program Files\Muvizu\MuvizuGame\Config (or C:\Program Files (x86)\Muvizu\MuvizuGame\Config on a 64-bit system).
2. Open the file "MuvizuGame.ini" (You might want to save a copy of it at this point in case things go wrong)
3. Search for m_memoryLimitFraction (use the search function as it's quicker)
4. Change the two values to the following:

m_memoryLimitFraction=0.90
m_memoryExtremeLimitFraction=0.95

5. Save the file
6. Go back to the directory and right-click on MuvizuGame.ini and go to properties
7. Set it to "Read Only" and click "Apply"
8. Close the file and try to load your set

Hopefully the extra memory will allow you to open up your set - I wouldn't recommend keeping Muvizu like this though as changing these values can affect the overall stability of the application.

If you do try this please let me know how you get on.

Take care,
-Jim.]]> Mon, 31 Jan 2011 14:17:28 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling Emily wrote:
There's no limit for set size - it just depends on how your computer can handle it.


Well the machine is a quad core with 8GB running Win7 64....i did notice that the Muvizu process was using over 1GB of memory when it crashes.

Emily wrote:

Is there no way that you can reduce the size of you set?


I can probably reduce the size of it but......as I cannot open the file! I might try to rebuild it from scratch later.

Emily wrote:

Maybe by deleting some of the non-essential lights?


I have only added the essential lights anyway - can't have a Queen stage without lots of lights!]]> Mon, 31 Jan 2011 14:00:38 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Emily
Is there no way that you can reduce the size of you set?

Maybe by deleting some of the non-essential lights?]]> Mon, 31 Jan 2011 13:24:18 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling Emily wrote:
Excellent! Can't wait for the end result. I'm very partial to a bit of Queen


Don't hold your breath! - sadly I can only spend a couple of hours a week on this at the most and as I cannot open the set file (it crashes on 74% - already reported) - I don't really want to start again....don't suppose you know the size limit of a set file? - mine is already at 27MB and I am worried that as I add more (still got a piano and all the amps to add yet) it's going to keep crashing... ]]> Mon, 31 Jan 2011 13:00:07 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Emily ]]> Mon, 31 Jan 2011 12:43:01 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling - that looks great - will have a go at some point later (although I can't open my set at the moment ) - it will certainly add to what I want to do - incidentally I have a acapello version of Bohemian Rhapsody with just Freddie singing - and a instrumental version as well - so the dialog/audio is going to be quite good - it's amazing what you can find on the web AND it's all official as well! - I actually got the full 24 track version released by Queen themselves.]]> Mon, 31 Jan 2011 12:40:26 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Emily ]]> Mon, 31 Jan 2011 12:34:22 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling Thanks for the info - but that was what I meant by "image".
What I mean is how to make the light a different shape - so instead of a circle can it project a triangle for example? - the Queen stage that you looked for me...has the two front "lightening" shapes - I had an idea of making them into a proper light....does that make sense? - it may be too much to be honest.
Thanks
Pete]]> Sun, 30 Jan 2011 10:44:57 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Emily
If you right click on the spotlight to edit the settings, there is an option to upload an image (the edit button next to the grey square).

Hope that helps!

Emily.]]> Fri, 28 Jan 2011 16:52:29 GMT http://www.muvizu.com/Forum/topic862-lights-shining-shapes.aspx Message from Quoling As part of a scene I have a light that is a "lightning" shape - so I would like to have a light that beams "through this" and takes on the shape....a bit like using images but as a plain light - hope that makes sense Whaaaaa?
edited by Quoling on 28/01/2011]]> Fri, 28 Jan 2011 16:19:20 GMT