Forum - Characters - help - Messages

Message from Muvizu_Admin

Mon, 16 Nov 2009 13:53:06 GMT

Hi tappit,
The
best thing to do is to uninstall and then reinstall Muvizu 3D making sure that the
Direct X and .net options are checked. If your still having problems after
doing that check that you have an up to date version of the Microsoft
Visual C++
2005 Redistributable Package installed, this can be found at http://www.microsoft.com/downloads/details.aspx?familyid=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
If
you are still having problems you can reply to us here or at
contact@muvizu.com and we'll be happy to investigate the problem
further.
Cheers,
The Muvizu Team.

Message from tappit

Fri, 13 Nov 2009 17:28:51 GMT

I've downloaded both the versions and neither of them get me anywhere. I simply get the message from my machine (Not Responding).
I have a good machine running vista business 64.
Any suggestions?
Thanks
tappit

Message from Muvizu_Admin

Tue, 27 Oct 2009 10:58:30 GMT

Hi Guys,
Thanks for letting us know, we would like to appologise for any inconvience these problems have caused.
The issue with the accessories arose after a software update on our systems, at the end of last week, which disabled the accessories from being displayed within the application.
Thanks again and don't forget to take part in our 3D animation contest which is being run in conjunciton with 3D World magazine. The prizes up for grabs are fantastic. Check out the competition details at http://www.muvizu.com/SiteNews/Default.aspx?did=8