Forum - Tech Help - Muvizu main screen area continuously spinning. - Messages http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Forum - Tech Help - Muvizu main screen area continuously spinning. - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Tue, 23 Sep 2014 15:57:04 GMT Tue, 23 Sep 2014 15:57:04 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from ziggy72


Or rather, this idiot is a spammer latching onto a valid thread.]]> Tue, 23 Sep 2014 15:57:04 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from bigwally
bow http://muvizu.com/Support
edited by bigwally on 14/06/2014
edited by bigwally on 14/06/2014]]> Sat, 14 Jun 2014 01:12:36 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
This problem has still *NOT* been resolved?

Amazing ]]> Fri, 13 Jun 2014 22:40:25 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Thank you for confirming this bug!

Now I would appreciate a response from Muvizu on when this problem will finally be corrected.

Please!

Smartypants Gotcha!]]> Tue, 04 Mar 2014 00:13:48 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from meganetrix Mon, 17 Feb 2014 23:16:50 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
I have been using Device Manger to disable/enable the joystick and it works, but it is inconvenient.
So, I will await your suggestion and even better, find a permanent solution.

I mean you do want me to buy Muvizu Play Plus, right?

Cheers from the USA,

Smartypants On Topic
edited by Smartypants on 03/02/2014]]> Mon, 03 Feb 2014 00:28:26 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Neil
Sorry for not getting back to you sooner. I was away on holiday when you came back with the problem and I've been ill since the new year. I'll look into the problem further for you, and I think I have a temporary solution that might be better than simply unplugging the joypad. I'll get back to you soon once I've investigated and I have some details.

Once again, please accept my apologies for not being able to look into this sooner.]]> Mon, 20 Jan 2014 12:15:06 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Muvizu_Admin

Thank you for finding, and reporting, this issue.


We have been looking at adding further joystick and game control pad support to Muvizu, we currently only have basic support for Xbox controllers. Obviously there is a problem with other, unsupported, joystick models affecting control of Muvizu.


While we are looking into a solution to this problem, unplugging or disabling in windows the Logitech 3D pro stick when you are using Muvizu would allow you to progress on any videos you are making. Which, of course, is the goal of everyone using Muvizu.


If this isn’t a realistic solution for you, then you may feel forced to uninstall Muvizu:Play (though we do think a regrettable option! ) If you are subscribed to our regular newsletter, you will receive an email when there is a new version of Muvizu:Play available and hopefully you’ll want to give that a go.]]> Tue, 14 Jan 2014 12:07:07 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
With all due respect, your "solution" is simply unacceptable. I shouldn't have to unplug and re-plug.
The solution is in within your code. I do not have this problem with any other software.

As a matter of fact, I tried my friends Windows 7 64 bit system with Muvizu and his own Logitech joystick, since my last post. He called me two days later with the same problem.

I would like one of your core developers to comment here on why this might be happening and how it can be corrected. Looks like a real bug to me. I'm sure that your company can do better!

Respectfully,

Smartypants

P.S. Please don't let me uninstall your program over this. I'm confident you can fix it.
edited by Smartypants on 13/01/2014]]> Mon, 13 Jan 2014 22:26:37 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from rbeck1993
There's no way to change the controls inside of Muvizu, so I'm afraid the best workaround is just to unplug it when you're using Muvizu.

- RB]]> Thu, 09 Jan 2014 15:48:39 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Patiently awaiting a response. I really would like to have this solved.

Thanks,

Smartypants Logic]]> Wed, 08 Jan 2014 16:02:12 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from ziggy72 Muvizu HQ isn't back in action (officially) until the 6th, so your workaround looks like the best course of action until then.]]> Sun, 22 Dec 2013 21:20:48 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Relpaced all DeadZone=0.7 settings to DeadZone=10.
Unfortunately, this did not resolve the issue.

I have a USB external HDD and a USB Joystick (as above) connected.
No known system changes have been made for weeks.

Joystick on all games (when run) perform perfectly.

So I performed a simple test -

Closed Muvizu and removed USB Joystick.
Restarted Muvizu with USB Joystick. All works fine.
Restarted system. All works fine.

Closed Muvizu and reconnected USB Joystick.
Restarted Muvizu with USB Joystick. Problem returns.
Restarted system. Problem returns.

Idea...

Is there any way in Muvizu to inhibit *any* joystick and controller input?
That is, except for the Keyboard and Mouse?

TIA,

Smartypants
edited by Smartypants on 22/12/2013]]> Sun, 22 Dec 2013 20:46:52 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from ziggy72 Sun, 22 Dec 2013 20:20:12 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from primaveranz Sun, 22 Dec 2013 19:40:23 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Well, turned on my system today, went into Muvizu and the problem started again. Cursing

So I carefully followed all your instructions in the above post and modified the correct .ini file.
Created a copy of the original one, too.

"I've bolded the bits that control the dead zone that Ziggy is talking about. Try changing each of those so that they have a bigger number (e.g. "DeadZone=0.5" or "DeadZone=0.9") instead. Save the file in Notepad and launch Muvizu again."

Tried 0.5 first, then 0.9 - unfortunately the change didn't work.
What is the next step? I'm gobsmacked.

Respectfully,

Smartypants
edited by Smartypants on 22/12/2013]]> Sun, 22 Dec 2013 19:21:53 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from MrDrWho13 Neil wrote:
This could be anything from a cat sitting on it when you booted the PC to random fluctuations in the space-time continuum (I'm looking at YOU, MrDrWho13!!!).

Yeah, sorry about those!

Runs back to Tardis.]]> Wed, 18 Dec 2013 15:57:43 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Neil
I'm glad it's back to working as expected. In my humble opinion, I think it's likely that something had been interfering with the joypad's idea of where its centre is. This could be anything from a cat sitting on it when you booted the PC to random fluctuations in the space-time continuum (I'm looking at YOU, MrDrWho13!!!).

If it comes back, then please do try out my suggestions and let me know how you get on.]]> Wed, 18 Dec 2013 11:49:04 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Running the latest build of Muvizu:Play. 1.2 build, 2013-10-28.01R, 64 bit.
Decided not to reinstall, since everything still appears OK.
Will need to test on second computer with Windows 7.

Neil, my apologies, it is not a Beta, my mistake.
MrDrWho13, it is the White icon... Muvizu Play as mentioned above.

Don't know why I had this problem for a full day, even after a cold reboot (x2).
Started it today and everything is fine. Did you people push out an update? Whaaaaa?

If it crops up again or on the other computer, I will try the fix as Neil mentioned.

Many thanks to all!

Cheers,

Smartypants lol hit
edited by Smartypants on 17/12/2013]]> Tue, 17 Dec 2013 22:04:51 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from MrDrWho13 Muvizu:Play = White icon on desktop (or wherever)
Muvizu Beta = Pink icon on desktop (or wherever)

Just in case you're clicking the wrong one.]]> Tue, 17 Dec 2013 20:45:52 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Thank you for your rapid and kind response.

Funny thing is that I turned on my main Windows 7 system,
fired up Muvizu and now everything is fine (at least for now.)

Let me monitor this situation and get back to you. Obviously something very weird is up.

Hi MrDrWho13,

Yes, I had Muvizu already installed before I was "upgraded" to Muvizu:Play

Should I cleanly uninstall and reinstall the program?

Cheers and many thanks,

Smartypants On Topic
edited by Smartypants on 17/12/2013]]> Tue, 17 Dec 2013 19:55:38 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from MrDrWho13 Tue, 17 Dec 2013 17:27:38 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Neil Smartypants wrote:
Could someone from Muvizu get involved?

That would be me.

Smartypants wrote:
I don't understand why the Joystick would interact with the Mouse for input?
Muvizu only uses the Mouse, correct?

We added support for Microsoft's Xbox controller in version 1.2.


Smartypants wrote:
Perhaps it might be a Muvizu programming issue, since it still says "beta."

Getting a little off-topic for a moment, but I just wanted to point out that Muvizu hasn't been in beta since the launch of Muvizu:Play v1.0 a while ago.


Right, now let's have a look at fixing this controller of yours...


There's a configuration file called "MuvizuInput.ini" that (assuming you've installed to the default place) will be in this folder:
  • C:\Program Files\Muvizu Play\MuvizuGame\Config

Open that file with notepad. Part way down, you'll see a bunch of lines that look like this:



Bindings=(Name="XboxTypeS_RightThumbStick",Command="SwitchToLookInvert")
Bindings=(Name="XboxTypeS_LeftX",Command="Axis aStrafe Speed=1.0 DeadZone=0.3 | Axis aActorStrafe Speed=1.0 DeadZone=0.3")
Bindings=(Name="XboxTypeS_LeftY",Command="GroundForwards")
Bindings=(Name="XboxTypeS_RightX",Command="Axis aTurn Speed=2.0 DeadZone=0.3 | Axis aActorTurn Speed=5.0 DeadZone=0.3")
Bindings=(Name="XboxTypeS_RightY",Command="LookNormal")
Bindings=(Name="XboxTypeS_LeftTriggerAxis",Command="Axis aUp Speed=-1.0 DeadZone=0.1 | Axis aActorUp Speed=-1.0 DeadZone=0.1")
Bindings=(Name="XboxTypeS_RightTriggerAxis",Command="Axis aUp Speed=1.0 DeadZone=0.1 | Axis aActorUp Speed=1.0 DeadZone=0.1")
Bindings=(Name="XboxTypeS_Start",Command="UI ToggleRecord")
Bindings=(Name="XboxTypeS_Back",Command="UI TogglePlayback")
Bindings=(Name="XboxTypeS_DPad_Left",Command="UI ScrubPrev")
Bindings=(Name="XboxTypeS_DPad_Right",Command="UI ScrubNext")
Bindings=(Name="XboxTypeS_Y",Command="UI Timeline")


I've bolded the bits that control the dead zone that Ziggy is talking about. Try changing each of those so that they have a bigger number (e.g. "DeadZone=0.5" or "DeadZone=0.9") instead. Save the file in Notepad and launch Muvizu again.


Please let me know how you get on and if it fixes your problem. We don't have one of those Logitech controllers in the office to be able to diagnose the problem without your assistance but hopefully with a little patience and perseverance we can get this fixed for you. Thanks, Smartypants (love that name, btw) ]]> Tue, 17 Dec 2013 12:52:54 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from ziggy72 Mon, 16 Dec 2013 23:13:51 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from urbanlamb
http://muvizu.com/Support


logic says that most directx controllers should work of course I have a million year old microsoft gamepad i was going to try anyhow contact support maybe they can tell you what button to push. They are busy with their next release so they probably are not forum lurking much right now ]]> Mon, 16 Dec 2013 21:05:25 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
Thanks for your response.

I loaded Muvizu onto another Windows 7 system, installed the joystick and now have the same problem there as well.

All user configurable settings for the Joystick are normal and functioning in that way.

Could someone from Muvizu get involved?

Cheers,

Smartypants Logic]]> Mon, 16 Dec 2013 20:43:38 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from urbanlamb

it should be under system and security on control panel, click the devices, then look for your joystick in that mess and then click on properties and it will bring up what you need. If i can't find anything I just route around in there and find the device and access is the old fashioned way

*stops short or rambling on about dos*]]> Mon, 16 Dec 2013 18:31:44 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
I don't have a Logitech Control Panel, just the built-in facilities within Windows 7.

Could you kindly walk me through this? The joystick seems perfectly calibrated in all my games.
That is, no movement without input.

I don't understand why the Joystick would interact with the Mouse for input?
Muvizu only uses the Mouse, correct?

Perhaps it might be a Muvizu programming issue, since it still says "beta."
Funny thing is that I have been using this configuration for months and never had this before.

Thanks,

Smartypants
edited by Smartypants on 16/12/2013]]> Mon, 16 Dec 2013 02:42:06 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from ziggy72 Sun, 15 Dec 2013 18:48:54 GMT http://www.muvizu.com/Forum/topic3279-muvizu-main-screen-area-continuously-spinning.aspx Message from Smartypants
I am using the latest English version of Muvizu for my Windows 7/Sp1 64 bit system.

For some weird reason, when I start the program, the inside of the main screen starts "spinning" horizontally. I noticed that I am basically unable to control it with my mouse. This has *never* happened before. I am however, able to go the menu and perform all other menu type functions normally.

I also have a Logitech 3D pro USB joystick, which is *also* able to interact somehow with Muvizu, even though I have always just used the mouse without incident. Nothing in my hardware/software configuration has been changed by me.

When I disconnect the Joystick, all is well. I used the Windows 7 default drivers for this joystick and all has been fine up to today.

Obviously, there is an interaction with Muvizu and the Joystick, which is working perfectly for all my games.

I restarted the system from a cold boot and the problem persists, even while going directly into Muvizu upon login.
Really strange that the Joystick controls Muvizu. Now I can't use this great software.

Is this a Muvizu bug? Is there anything I can do to correct this?

Very strange! Please help.

TIA,

Smartypants
edited by Smartypants on 22/12/2013]]> Sun, 15 Dec 2013 16:14:13 GMT