Forum - Tech Help - Muvizu 3D crashes when importing an MP3 file - Messages http://www.muvizu.com/Forum/topic349-muvizu-3d-crashes-when-importing-an-mp3-file.aspx Forum - Tech Help - Muvizu 3D crashes when importing an MP3 file - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Tue, 19 Oct 2010 01:48:56 GMT Tue, 19 Oct 2010 01:48:56 GMT http://www.muvizu.com/Forum/topic349-muvizu-3d-crashes-when-importing-an-mp3-file.aspx Message from abolina hello, best to import wav in mono,thant i found it nice with muvizu]]> Tue, 19 Oct 2010 01:48:56 GMT http://www.muvizu.com/Forum/topic349-muvizu-3d-crashes-when-importing-an-mp3-file.aspx Message from WoodySRW I clicked "Prepare dialogue" "Page - Audio", clicked "Import" selected the MP3 file and Muvizu crashed instantly with message "Muvizu has encountered a problem and needs to close. We are sorry for the inconvenience."
Here's a LINKto an image of the Windows dialogue box.
My PC has 4GB of RAM, so probably not related to the memory.
Cheers
Haven't tried other MP3 files, but will do
edited by WoodySRW on 8/13/2010]]> Fri, 13 Aug 2010 16:44:40 GMT http://www.muvizu.com/Forum/topic349-muvizu-3d-crashes-when-importing-an-mp3-file.aspx Message from Neil

Sorry you're experiencing problems with Muvizu. There are no restrictions that need to be considered, as long as you have enough free memory (which shouldn't be a problem as your mp3 isn't huge). We've seen a couple of issues with obscure versions of the mp3 format, but they're extremely rare.

I can't see what the problem is with your mp3 file as it works fine for me. Could you tell me how you were trying to import it (as a sound effect, as dialogue, or as background audio) and describe the crash? What buttons did you click, and was there a message that appeared, that sort of thing. Do other mp3 files work, or is it only this one that crashes?

Hopefully we can get this fixed for you. ]]> Fri, 13 Aug 2010 10:47:10 GMT http://www.muvizu.com/Forum/topic349-muvizu-3d-crashes-when-importing-an-mp3-file.aspx Message from WoodySRW My file is local to the PC but you can click this LINK to download the file should you want to test it. (Sorry about the caps but the fact the link is a link does not show up in the message)
I forgot to mention that the file works on MP3 players.
edited by WoodySRW on 8/12/2010]]> Thu, 12 Aug 2010 20:20:24 GMT