Forum - Tech Help - Error saving set file - Messages http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Forum - Tech Help - Error saving set file - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Sun, 14 Nov 2010 18:02:40 GMT Sun, 14 Nov 2010 18:02:40 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from Neil john-f-hall wrote:
thanks for the suggestion, I actually came up with the same idea this afternoon and it appears to fix the problem!

Excellent! Sorry for any inconvenience. If you have any further problems don't hesitate to let us know.]]> Sun, 14 Nov 2010 18:02:40 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from john-f-hall Neil wrote:
John,

Have you tried the new Bleeding Edge version of Muvizu? Although it has known issues, it also has many bug fixes that have been addressed since the previous release, including (I believe) the ones that Jon reported above. You can install both versions on your computer, as long as you install them into different directories.

If the Bleeding Edge version has the same problem, can you send us a copy of a broken .SET file to bugs@muvizu.com. Please include a link to this thread and mark it for my attention and we'll work to address the issue for you.


thanks for the suggestion, I actually came up with the same idea this afternoon and it appears to fix the problem!]]> Sun, 14 Nov 2010 17:46:44 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from Neil
Have you tried the new Bleeding Edge version of Muvizu? Although it has known issues, it also has many bug fixes that have been addressed since the previous release, including (I believe) the ones that Jon reported above. You can install both versions on your computer, as long as you install them into different directories.

If the Bleeding Edge version has the same problem, can you send us a copy of a broken .SET file to bugs@muvizu.com. Please include a link to this thread and mark it for my attention and we'll work to address the issue for you.]]> Sun, 14 Nov 2010 17:29:13 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from john-f-hall
I have Win7 64bit Professional,

Any suggestions would be gratefully appreciated,

John]]> Sun, 14 Nov 2010 08:39:29 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from john-f-hall ELSIBOB wrote:
Neil wrote:
Hey Jon,

Can you re-save the sets if you don't change anything? If so, what sort of changes are you making before trying to save?

If you want, you can send us the .SET files that are causing the problem and we'll have a look at them for you. Mail them to bugs@muvizu.com and we'll see what's causing the problem.


Hi,

I have exactly the same problem and it happens randomly with various files. Did you manage to find a solution or what the problem is?

thanks

John]]> Sat, 30 Oct 2010 07:55:55 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from ELSIBOB Neil wrote:
Hey Jon,

Can you re-save the sets if you don't change anything? If so, what sort of changes are you making before trying to save?

If you want, you can send us the .SET files that are causing the problem and we'll have a look at them for you. Mail them to bugs@muvizu.com and we'll see what's causing the problem.
]]> Sun, 10 Oct 2010 12:57:25 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from jonbez
A Workaround I found to save file.
Load the set file 4 times and u will notice that on the forth time the default cam loads into the right location. It can now be saved. But when loaded again I need to repeat these steps to save again.

Hope this help out]]> Thu, 30 Sep 2010 13:59:45 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from jonbez Iif I load the scene and save right away with making no changes I still get the error

If I delete everything in the scene so only 1 cam is left I still get the error when saving

The memory is 25 %

I will e-mail one of the set files]]> Thu, 30 Sep 2010 13:16:44 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from Neil glasgowjim wrote:
Edit - Oops, Neil beat me to it.....

Teehee! Fingers like lightning, me. ]]> Thu, 30 Sep 2010 10:33:38 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from glasgowjim
Is it happening with all changes, or just some of them (e.g. does editing SFX work but animation doesn't)?

It also looks like quite a complex set - when you view the scene window what percentage memory use is shown?

Also, could you please send one of your sets to bugs@muvizu.com so that we can have a look at it? The Devs can probably find out the exact error pretty quickly.

Take care,
-Jim.

Edit - Oops, Neil beat me to it.....
edited by glasgowjim on 9/30/2010]]> Thu, 30 Sep 2010 09:59:09 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from Neil
Can you re-save the sets if you don't change anything? If so, what sort of changes are you making before trying to save?

If you want, you can send us the .SET files that are causing the problem and we'll have a look at them for you. Mail them to bugs@muvizu.com and we'll see what's causing the problem.]]> Thu, 30 Sep 2010 09:55:22 GMT http://www.muvizu.com/Forum/topic611-error-saving-set-file.aspx Message from jonbez
I've made some scenes and saved no problem. But now when I open a few of my scenes to make a few changes and tweeks I cant resave because I get an error message that says
"there was an error saving the scene unknown error"
Heres a pic http://dl.dropbox.com/u/8895693/error.jpg
Hope theres a fix or work around. I got a ton of scenes that need tweeks and I'd like to keep the set files aswell as the output render.

Thanks in advance

John]]> Wed, 29 Sep 2010 18:28:54 GMT