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Home ? Tech Help ? Muvizu crashes when trying to make video

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26/03/2013 19:57:27

Green537
Green537
Posts: 3 		When I try to 'make video' it starts off fine but then after it gets to about 5 seconds, the whole thing just crashes and it then my computer has to restart itself and it comes up with an error message saying your computer detected a problem and was shut down to prevent any problems.
I have copied and pasted my system info if this helps:

System information:


System information:

System
------
OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
DirectX: v10.0

CPU: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz

Physical memory: 3.6784 GB (1021.9922 MB used)
Virtual memory: 9.1947 GB (1.5633 GB used)
Largest free block: 8181.5239 GB
Page file: 7.3551 GB
Display device #1: \\.\DISPLAY1
Description: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip: Intel(R) HD Graphics (Pentium)
Memory: 1755 MB
Mode: 1366 x 768 (32 bit) (60Hz)
Driver: 8.15.0010.2182

Drive #1: C:
Model: TOSHIBA MK3259GSXP
Capacity: 302785753088
Free: 252738052096

Drive #2: D:
Model: PIONEER DVD-RW DVRTD10RS

Using DirectX 9 renderer
Muvizu
------
Version: MZASS-v0.23b - build: 2012.11.19.01R (64-bit) DX9

No. objects: 111
No. lights: 13
No. cameras: 4
No. effects: 11
No. characters: 2
Undo: 1 undo, 0 redo

Object resources: 108781 objects
Textures: 31.6729 MB
Animation: 378.1172 KB
Other: 41.6990 MB
Total: 73.7178 MB

Scene file: C:\Users\Owner\Videos\Ict Animation Music Video.set
History: MZASS-v0.12b - build: 2010.09.27.01
History: MZASS-v0.12b - build: 2010.10.04.01
History: MZASS-v0.12b - build: 2010.10.18.01
History: MZASS-v0.12b - build: 2010.10.19.01
History: MZASS-v0.12b - build: 2010.10.25.01
History: MZASS-v0.12b - build: 2010.10.26.01
History: MZASS-v0.12b - build: 2010.10.29.01
History: MZASS-v0.12b - build: 2010.11.02.01
History: MZASS-v0.13b - build: 2010.11.08.01
History: MZASS-v0.13b - build: 2010.11.09.01
History: MZASS-Developer Version - build: Mar 29 2011 (32-bit)
History: MZASS-Developer Version - build: Mar 7 2012 (32-bit) DX9
History: MZASS-v0.23b - build: 2012.11.19.01R (64-bit) DX9

Running for: 54 minutes, 48 seconds


Can anyone help please? Thanks.
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28/05/2013 14:38:56

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		Hi green537,

Did you have any luck getting Muvizu to run?

Do you know the exact spec of your graphics card? Seems that Intel(R) HD Graphics covers a number of graphics cards with slightly different specifications.

--
Direct, don't animate!
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.