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Home ? Publishing Your Video ? Failed (unable to convert video file)

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08/08/2010 19:30:15

jamspencer
jamspencer
(Account inactive)
Posts: 10 		Hi I need help uploading my video to youtube. I have tried to upload via this site and it works fine until I go on youtube and it says http://help.youtube.com/support/youtube/bin/answer.py?answer=166815&hl=en-US. Can anyone help.
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08/08/2010 19:45:20

glasgowjim
glasgowjim
Posts: 698 		Hi jamspencer, sorry you are having trouble.

There is a known bug where this site says that your video upload has failed but it has actually uploaded correctly - can you remember what the Muvizu site said when you had finished uploading it?

Am I right in saying that you uploaded the video to our site but it when you go to your YT account it says "Unable to Convert Video File"?

If that is the case could you tell me what Screen resolution and Codec you used when you made the video please?

-Jim.
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08/08/2010 20:23:18

jamspencer
jamspencer
(Account inactive)
Posts: 10 		Sorry dont think I know the screen resolution or codec, I was wondering if it was something to do with the face its over 1min 30secs?
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08/08/2010 20:30:34

glasgowjim
glasgowjim
Posts: 698 		Hi again,

YouTube can handle videos up to 10 minutes (15 in some cases, depending on the user) so if it's less than that you should be fine.

Do you know what size the video is? If you made it in an uncompressed format it could be pretty huge, which may be what is causing the problem.

-Jim.
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08/08/2010 20:49:36

jamspencer
jamspencer
(Account inactive)
Posts: 10 		I think I may have found the problem, I was just saving it then browsing for it and uploading it, I wasn't clicking on Video on the Nav bar in the application. I think I may have fixed it, fingrers crossed. If not I will post again. Thanks for the help Jim.
edited by jamspencer on 8/8/2010
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08/08/2010 20:55:51

glasgowjim
glasgowjim
Posts: 698 		Aaah, makes sense - sounds like you saved the set but not the video - let me know how you get on.

Take care, and happy to help
-Jim.
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08/08/2010 22:36:47

jamspencer
jamspencer
(Account inactive)
Posts: 10 		Yes its all worked and uploaded now thanks for all the help
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Home ? Publishing Your Video ? Failed (unable to convert video file)

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.