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24/01/2016 22:06:35

Toschek
Toschek
Posts: 12 		Sorry, but unfortunately my patience is slow at the end. According to the eternal errors in the 1.6 version, I have the next problem. After information on the forum, I have the old "Stable" version 1.5 installed. Now me informs the program that I have often used the license.

I'm not a pirate, but have a legal license. What shoud that? Now it will likely take days again until the program is activated. Something is very unprofessional for me.


Toschek
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24/01/2016 22:14:35

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		You need to contact support about the licence to request an extension: http://www.muvizu.com/Support
This is due to the system that stops people using Muvizu on a suite of computers.

You shouldn't expect instant responses, 24-hour support, or one-day patches from Muvizu. It's just £25 and it's supported by a very small team of programmers.
edited by MrDrWho13 on 24/01/2016
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24/01/2016 22:18:47

Toschek
Toschek
Posts: 12 		I understand that, but why is not made clear in the threads on it. Now I go back over my scheduled workday. In addition, there are no 25 pounds, I bought all previous extensions also.

Of course this (really) to support a great project. But I have to think economically, and that does not work that way.
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24/01/2016 22:22:31

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		You bought extensions? The extensions should be free if you're the only person using it.
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24/01/2016 22:27:26

Toschek
Toschek
Posts: 12 		I write my threads with the Google translator, I also bought all additional packs! There was probably a translation error.
I do not pay more for software that does not seem to work. I have nothing illegal done, installed again unless the old version.
A version that seems to work. Since my company can not lose even more money, just because I've been trying to get on the notebook and the PC version to run.
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25/01/2016 07:15:35

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		Ah yes, that translation makes sense. oops!
To request an extension of your licence you have to contact support (They'll probably respond later today.) http://www.muvizu.com/Support

You will probably find it difficult to run Muvizu on a notebook because it is unlikely to have enough processing power. (Muvizu is very intensive on graphics chips)
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25/01/2016 09:18:45

Toschek
Toschek
Posts: 12 		The notebook I just need to test whether the error due to my system or software.
I hope this Digimania not want to again have money for the License.
It was not my fault, that have been given little evidence of sources of error. Of course, a user tries first of all to exclude its sources of error and this includes the repeated uninstall the software.
Digimania should have given early enough indications of mistakes.
I was told four weeks before the last update, my .set files will work with the next update again, but .... Nothing!
Now I have just to work my mind without keyframing module and return to the 1.5 version, and I would like to do very soon.
Without re-pay!
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.