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12/12/2010 14:32:26

254boy
254boy
Posts: 3 		Hello, I can log in when opening the tutorial section, but when in the story section I am unable to log in using my registered log in name and password. I get the message that it is incorrect.
WHY!
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13/12/2010 09:51:11

Emily
Emily
(Account inactive)
Posts: 346 		Hi 254boy,

Welcome to Muvizu. When you say you can't log in 'in the story section', do you mean the script area of the website? I just tried to log in from this area and it was fine for me. Can you copy and paste the link of the area you are having trouble with?

Ta,

Emily.
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13/12/2010 10:16:36

254boy
254boy
Posts: 3 		I mean the main area where one makes the characters etc.
The headings are:
Beta Log in New Open Save etc
below which are:
Create Edit View Prepare etc.
This happened only after I downloaded the latest version of Muvizu. Before that I could log in OK.
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13/12/2010 10:52:34

Emily
Emily
(Account inactive)
Posts: 346 		Ah ok!

So you mean you can log in with the Muvizu application rather than with the website. There's a bug with logging into the app. It doesn't really cause any major loss of functionality though, as you can still access your images and audio files by logging into the website directly.

See more info here:

http://www.muvizu.com/Forum/topic750-log-in-from-software.aspx#post3039

All the best,

Emily.
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18/01/2011 10:46:13

muddybunny
muddybunny
Posts: 24 		I'm having log in problems too.
I can log in to the site, but I can't log in to the Muvizu program.
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18/01/2011 11:13:07

tonethemoan
tonethemoan
Posts: 21 		There has been a login problem (from the program login button), for some time - since the uupgrade I think. I always login from my browser.
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19/01/2011 09:40:40

muddybunny
muddybunny
Posts: 24 		So if I log in to the site, does that mean I can access my assets via the program? Because at the moment I can't.
edited by muddybunny on 19/01/2011
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19/01/2011 09:59:23

Emily
Emily
(Account inactive)
Posts: 346 		Hi Muddybunny,

Logging into the site will allow you to access your assets on the site only. You can download them and then import them into Muvizu. There's a little bug that we need to get fixed and that's the only workaround I'm afraid!

Emily
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19/01/2011 10:08:53

muddybunny
muddybunny
Posts: 24 		Sorry to be dense, but how do I import them into the program? Is it "Create Object" - "Import"

(I don't want to break something.)
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19/01/2011 10:16:42

Emily
Emily
(Account inactive)
Posts: 346 		It's impossible to break Muvizu *cough* - what is it you are trying to import?
If it's audio, go to prepare>dialogue or prepare>audio.
If it's an image, create a backdrop, right click it and select 'edit'.

Does that help?
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19/01/2011 14:27:46

muddybunny
muddybunny
Posts: 24 		I'm trying to add an image. I have created the backdrop, but the images I uploaded are in my Muvizu account online, and they don't show up in the Muvizu program the way they used to, because I can't log on to the program.

So, how do I make the images accessible on my computer, when I right click and edit a backdrop?
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19/01/2011 14:49:07

Emily
Emily
(Account inactive)
Posts: 346 		What you will have to do is go to your profile on the Muvizu site, select 'stills', select 'edit' then right click on the image and select 'save image as' and then choose somewhere to save it to on your computer.

Then you can import this file to your backdrop.
edited by Emily on 19/01/2011
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29/01/2011 11:10:37

muddybunny
muddybunny
Posts: 24 		Thank you.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.