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Home ? Tech Help ? Key Frame expansion still locked after purchase

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20/04/2021 05:38:22

Listernet
Listernet
Posts: 1 		Username Listernet

I have purchased the key frame expansion pack and received confirmation of the payment, the pack is showing as purchased in my account but when i run the software the keyframe option is still locked.

I tried activating the software and it says my Muvizu has been upgraded but it is still locked.

I now have the message that I have activated too many times and i am locked out.

The software has only ever been installed on one computer - surely if the software is "locked" to a mac address it shouldn't have any activation restrictions if the software has not "moved" to another machine.

I now find myself "stuck" and wonder if my $70 has gone down the drain

Any help would be appreciated

Thanks

Mark
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Home ? Tech Help ? Key Frame expansion still locked after purchase

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.