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27/11/2011 03:32:22

wiio6
wiio6
Posts: 4 		I was thinking if the creators have the power to make the game available to people with video cards that cant put in new ones.I dont know what to do when my Muvizu pop-up and then says

Address=0x76d4503 (filename not found)
Adress=ox11deabfd(filename not found)
Adress=0x11a327939(filename not found)


If you can help plz explain in the simplest way of all and i dont think i'll be able to buy a new graphic card either.
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28/11/2011 11:08:36

Luscan
Luscan
Posts: 176 		Hello,

Could you tell me when this screen pops up? Does it happen before Muvizu starts or whilst it's starting?

Could you tell me what graphics card you have in your computer too please?
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28/11/2011 21:03:09

wiio6
wiio6
Posts: 4 		First their is a unreal advestment the scalefrom and last muvizu beta then a couple of min past then Address=0x76d4503 (filename not found)
Adress=ox11deabfd(filename not found)
Adress=0x11a327939(filename not found)


pops up then it says do you want to close muvizu are search for online help and close page




my graphic card is NVIDA GeForce 6150SE nForce 430
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29/11/2011 10:52:31

Marco_D
Marco_D
Posts: 582 		Hi wiio6,

Have you updated you graphics card drivers recently?

If not please, please do so and let us know if the problem persists.
http://www.nvidia.com/Download/index.aspx?lang=en-us

Cheers,
Marco
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29/11/2011 21:38:39

wiio6
wiio6
Posts: 4 		Hi Marco_D
I'm sorry to say it failed but it might do something i got this NVIDIA control panel thing i dont know if i donwloaded the right thing.
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30/11/2011 02:45:39

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 399 		I'm sorry, but I think the 6150SE is too outdated and too weak a graphics card to run Muvizu. I'm not entirely sure, but I believe the '50' part of the model number indicates that the graphics card is part of the motherboard's built in integrated circuit. I may be wrong about that. Integrated graphics cards are not as powerful as standalone types.

Look up 6150SE on Google and that should give you a clue.
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30/11/2011 11:25:04

Marco_D
Marco_D
Posts: 582 		Hey guys,

It is an integrated graphic card, but supports the shader3.0 running with DX 9.0.

Wii06, here's a video that can help you. It shows how to update your Nvidia drivers


If the problem persists, please send us your your dxdiag information. I'll explain.
1- Click on the windows start button and select run.
2- Type dxdiag and then press enter.
3- On the dxdiag window that pops-up you have an option to save the information to a txt.
4- Send us the file to bugs@muvizu.com

Please keep us updated.

Cheers,
Marco
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30/11/2011 22:31:04

wiio6
wiio6
Posts: 4 		well i tried it i said i already updated to the newest version
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01/12/2011 10:43:57

Luscan
Luscan
Posts: 176 		Thanks for sending us your computer's dxdiag. We've had a look and unfortunately it looks like your graphics card isn't up to the task of running Muvizu. If you wanted to upgrade we could recommend some graphics cards (such as the ATI GV-R667OC-1GI Radeon HD which is available for under a hundred dollars from Techonweb.com).

Thank you.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.