cherry45wilder - all messages by user

2025/3/13 14:07:56
Can't install Muvizu on new computer Hello,

It sounds like you're facing a frustrating situation with your Muvizu installation. Here are a few steps you can try to resolve the issue:

Check Your Account: Make sure you're logged into the correct Muvizu account that you used to purchase the software. Sometimes, the serial number might be linked to a specific account.

Reinstall: If you haven't already, try uninstalling the software completely and then reinstalling it. Sometimes, a fresh installation can resolve issues with serial numbers.

Compatibility: Ensure that your new computer's operating system is compatible with the version of Muvizu you're trying to install. There have been reports of issues with Windows 11.

License Key Retrieval: If you've lost or forgotten your license key, you can retrieve it by logging into your Muvizu account and checking the "My Products" section.


Best regards,
Cherry
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