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Home ? Tech Help ? error when running new version

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28/05/2011 22:31:24

zacchang
zacchang
Posts: 23 		Hi guys, I downloaded the new version of Muvizu but get this error when opening the program:

Your video card does not support alpha blending with floating point render targets (D3DFMT_A16B16G16RI6F),which is required to run this game

I'm using a Nvidea Quadro NVS 285 graphics card which ran the last version of Muvizu with no problems!

any help welcome
cheers

zac
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28/05/2011 22:33:13

zacchang
zacchang
Posts: 23 		im using xp by the way...
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28/05/2011 22:46:41

Dimension_five
Dimension_five
Posts: 45 		Hi Zacchang,
Same problem I had. You need an updated graphics adaptor/video card that
has at least Shader 3 support.

Regards

John
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28/05/2011 23:30:27

zacchang
zacchang
Posts: 23 		any recommendations?
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29/05/2011 06:16:58

Dimension_five
Dimension_five
Posts: 45 		Hi Zacchang,
Sorry, I can't really help you as it all depends on your present equipment and how much you wish to spend.
I would think that it might cost you at least GB£40 and at the 'top end' if you want something professional, several thousand pounds! The slots for the boards have been changed and have been updated several times over the last six to ten years. The first thing you must find out is what type of board your equipment requires, or perhaps you know already. There are several free downloadable applications that give a printout of your computer details or there is one with XP (All Programs-Accessories-System tools-System Information). I use one from Piriform called 'Speccy', this also gives you running temperatures of Hard Drive and Graphics board as well. Piriform also have a fantastic 'CC cleaner', this was originally called Crap Cleaner but the name has been politically corrected recently. This is also free to download and give your system a 'Spring Clean'. Once you have estabilished the type of board you need then try 'on line' equipment suppliers, unless you have someone locally. For my updated board I found a good deal on 'Play.com' a computer store based in Jersey. A similar firm that supplies the computer 'Games' community would be ideal.
I'm sure that there are many more qualified persons on the Forum that might be able to recommend a suitable upgrade once you have the details and decided how much your budget will allow! Perhaps it might be more cost effective to invest in a totally new system. Lots of good deals about at the moment even at Tesco!
Regards

John
edited by Dimension_five on 29/05/2011
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29/05/2011 12:12:19

zacchang
zacchang
Posts: 23 		Hi john,thanks for the reply,My desktop pc has a spec good enough to run the program (see below) and has a 750W power suppy which will run newer graphics cards i believe.I just need to find a card in the £50-100 price range which will enable my pent up creative genius

Also I removed the the last version of muvizu from my laptop in anticipation of being able to run the programs on both systems (silly boy ) and now cant run it on either is there somewhere to download the last vesion of muvizu before the new upgrade? at least that way i can continue building sets as i have been until i get my desktop sorted out?
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name USER-DD09797E9E
System Manufacturer Dell Inc.
System Model Precision WorkStation 490
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2992 Mhz
BIOS Version/Date Dell Inc. A08, 25/04/2008
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name USER-DD09797E9E\Santiago
Time Zone GMT Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.68 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys
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29/05/2011 12:13:13

zacchang
zacchang
Posts: 23 		graphics card is PCI Express
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29/05/2011 13:44:07

Dimension_five
Dimension_five
Posts: 45 		Hi Zacchang,
System looks good and as you have a PCI Express slot, also a good power supply. Lots of boards to choose from, just pick your favorite supplier. Misco, Amazon, or similar. I had a look at Play.com and there were 25 between £50-£100. I was told to look for one that supported Shader 3. Sorry don't know about 'Shaders'. If you are going to be 'into' video making then this is the time to really 'splash out' and get a decent bit of kit. I would not rush as I'm sure when the other Forum members eventually get out of bed, there will be many suggestions. The old version of Muvizu is on the download page just below the two new versions. I think it says if you are having problems then download the old version here.

Have fun

Regards

John
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30/05/2011 10:41:15

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		Hi zacchang -

As Dimension_five said you need a new graphics card that supports Pixel Shader 3.0 (or greater) that supports alpha blending. As you've found yourself there are plenty to choose from for a reasonable price. We're happy to help and if you post a specific make / model you are interested in buying we'll do our best to confirm if it will work with Muvizu.


--
Direct, don't animate!
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01/06/2011 17:43:48

zacchang
zacchang
Posts: 23 		Hi guys thanks for the replys I've gone for this:

EVGA 1GB GeForce GTS 450 DDR5 NVIDIA Graphics Card
01G-P3-1450-ET - 1GB EVGA GTS450, 40nm, 3608MHz GDDR5, GPU 822MHz, Shader 1645MHz, 192 Cores, 2x DL DVI-I/ mini HDMI

fingers crossed it works it gets delivered tomorrow!
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02/06/2011 04:20:53

Dimension_five
Dimension_five
Posts: 45 		Hi Zacchang,
Sounds a 'cracker' with 1GB on board. I would create a restore point before you change your card, even call it EVGAGTS450. Just in case you want to go back in time. I would also get the latest drivers from Nvidia, the package is 270.61 and is about a 80Mb to download. The CD with the card possibly does not contain the most recent data.
Have fun
Regards

John
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04/06/2011 13:19:29

zacchang
zacchang
Posts: 23 		OMG!! new graphics card up and running Muvizu works like a dream now!never been really able to run it properly before due to lag when switching lighting on and general slowness,I've now for the first time got the real power of the program frikkin AWESOME you guys seriously ROCK!!!!!

Best ever Muvizu band video featuring music from the mighty Left Step Band

http://listn.to/LeftStepBand

will be posted by me shortly! (gimme a couple o weeks
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04/06/2011 13:20:15

zacchang
zacchang
Posts: 23 		John, cheers for the help mate watch this space..
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.